FAQs

Does Warp Speed Scooters offer financing options?

Pay in affordable installments at your own pace with easy-to-use lenders, Affirm and Katapult. This will allow you to have financing options for your new scooters through our website.  

After you set up your account with Affirm or Katapult, you will be able to check out with us using financing.

(Applicable only within US.)

Flexible Repayments

Simply pay your monthly bill using a debit card, bank transfer at affirm.com/pay.

Just provide a few pieces of information and get an instant decision.
Get instantly approved to split your purchase into 3, 6 or 12 month payments.
(Rates from 10-36% APR)

With Affirm a $700 purchase might cost $63.25/mo over 12 months at 15% APR

For Affirm your rate will be 0% APR or 10-36% APR based on credit, and is subject to an eligibility check. Payment options through Affirm are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required.

Easy safe to apply. All data is handled via bank encryption.

Why should you use Affirm & Katapult?

  • Convenient: No need to wait. Buy the scooter that you want and make easy monthly payments.

  • Flexible: The option to pay over time is available to most customers, whether you buy with Affirm, or use our lease-to-own partner, Katapult. With Affirm a $700 purchase might cost $63.25/mo over 12 months at 15% APR

  • Transparent: Know exactly what you’ll pay up front, without any surprises.

 

Does Warp Speed Scooters price match?

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitors website
  • The competitor must be an online store, they may not have a retail location
  • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer of the product in question
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

 

What is our return/exchange policy?

Return and Exchange Policy

Damaged Packaging or Product:

Please inspect your product immediately upon arrival. If you notice any damage to the exterior packaging or the product itself, contact us immediately by phone at 1-888-761-WARP or email at Info@WarpSpeedScooters.com. We will work with you to resolve the issue promptly.

Cancellation Policy:

  • Within 48 Hours of Ordering: If you cancel your order within 48 hours of placing it, you will receive a full refund. Please contact us by phone at 1-888-761-WARP or email at Info@WarpSpeedScooters.com.

  • After 48 Hours of Ordering (Before Shipping): If you cancel your order after 48 hours but before it has been shipped, you will receive a refund minus a $100 restocking fee. Contact us immediately by phone at 1-888-761-WARP or email at Info@WarpSpeedScooters.com.

  • After Shipping: If your order has already been shipped, you will receive a refund minus a $100 restocking fee and the cost of return shipping. The product must be returned in its original packaging, unused, and shipped by a reputable company with tracking and insurance for the full purchase price.

Returns:

  • Unopened and Unused Products: You have 10 business days to return your product. If the exterior packaging is unopened and the product is unused, you will receive a refund minus a 10% restocking fee, once we receive the product. You are responsible for return shipping costs. The product must be shipped in its original packaging, unused, with tracking and insurance for the full purchase price.

  • Opened but Unused Products: If the packaging is opened but the product is unused, you will receive a refund minus a 15% restocking fee, once we receive the product. You are responsible for return shipping costs. The product must be shipped in its original packaging, unused, with tracking and insurance for the full purchase price.

Used Products:

We do not accept returns or issue refunds for used products. For any further inquiries, please do not hesitate to contact us.

  • Email: Info@WarpSpeedScooters.com
  • Phone: 1-888-761-9277
  • Hours of Operation: Monday - Friday, 8:00am - 6:00pm (We reply within 24 hours)